JC Fletcher, writing for Joystiq
In order to help get more people connected to SimCity during a launch period plagued by intermittent (at best) access and data loss, EA has begun adding more servers for the online-only game.
Read Maxis’s official response through that link. Instead of being like “oh god we really messed up here’s what happened,” it’s more like “yeah, yeah, there were problems and we’re fixing them; also, by the way, people have been LOVING this game let me tell ya.” Not really sure that’s the way to address this. At all. More servers should help, though.